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Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
COVID-19

COVID-19

ISS Task Force to handle COVID-19
Coronaviruses (CoV) are a large family of viruses that cause illness ranging from the common cold to more severe diseases such as Middle East Respiratory Syndrome (MERS-CoV) and Severe Acute Respiratory Syndrome (SARS-CoV).

A novel coronavirus (nCoV) is a new strain that has not been previously identified in humans. Coronaviruses are zoonotic, meaning they are transmitted between animals and people.

Detailed investigations found that SARS-CoV was transmitted from civet cats to humans and MERS-CoV from dromedary camels to humans. Several known coronaviruses are circulating in animals that have not yet infected humans. Common signs of infection include respiratory symptoms, fever, cough, shortness of breath and breathing difficulties. 
 
At ISS, we have established a Global task force that is continuously monitoring the situation on a daily basis. We are taking all necessary precautions and keeping all our stakeholders informed (customers, suppliers and employees). Please keep yourself updated about the situation with your ISS contact and MOH website.

Hygiene advice:

Below is a list of recommended hygiene advice that can limit the risk of viral airway infections: 

  • Wash your hands often and thoroughly with water and soap. Use hand sanitizer if possible.
  • Ensure correct hygiene around foods.
  • Avoid contact with live or dead animals, e.g. at food markets.
  • Avoid close contact with visibly ill individuals with symptoms of infectious airway disease (cough etc.).
  • Restrict travel as much as possible

Serving our customers

Since the outbreak of COVID-19, ISS has been working with customers on an advisory and execution level.
Business Continuity Plans have been activated on customer sites to ensure that our people are healthy and using the necessary safety precautions to serve our customers.

To minimise risk of infection for our customers on customer sites, we have partnered with suppliers to provide a supply of masks, hand sanitisers, hand-wash and also offer ‘step-up cleaning’ (high-frequency cleaning to disinfect high-touch or high footfall areas) and deep cleaning.

Depending on the severity, we are advising customers on minimising risks through step-up cleaning. We continually keep our customers informed and aware of good hand hygiene habits, social distancing and advising in case of symptoms for the virus.

We are also partnering with our customers in the health (hospitals) and aviation sector to help them minimize risks by offering more deep cleaning options for infected areas.

Services we provide

Step–up Cleaning

Wiping with disinfectants all areas including work-stations, counter tops, partition tops, chairs, sofas, furniture, cabinet tops, telephones, switches, doorknobs/handles, glass panels (excluding peripheral devices)



Disinfection Cleaning For Pre-Cautionary Measure

Misting of the entire areas such as walls, floorings and partitions. Wiping with disinfectants all the high touch areas including switches, doorknobs / handles, glass panels, counter tops and partition tops (excluding peripheral devices).



Disinfection Cleaning For Confirmed or Suspected Case

Misting of the entire areas such as walls, floorings and partitions. Wiping with disinfectants all areas including workstations, counter tops, partition tops, chairs, sofas, furniture, cabinet tops, telephones, switches, doorknobs/handles, glass panels (excluding peripheral devices). Carpet and upholstery extraction for isolation area or holding room.